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Engauging with diverse client groupsNHS London has the overall responsibility for the performance of 31 primary care trusts (PCTs), 21 acute trusts, three mental health trusts and the London Ambulance Service. Click on Word-Bank's on|off button from the top right while learning about NHS Londonnew window

Read Mencap's Death by indifference reportnew window and the Ombudsmans' Six Lives reportnew window

London Borough of Sutton, increases website useabilityThe London Boroguh of Sutton launches Word-Bank. 'Word-Bank is simple to set up and easy to use. Word-bank has added depth to our content and enhanced the user-experience when accessing our services on-line'.
Sue Austin, Website Manager for the London Borough of Suttonnew window

Getting A Life uses Word-Bank, the project for young people with severe learning Getting A Lifedisabilities. GAL is about raising aspirations, making changes to the system and creating a clear path to paid employment. The project is supported by:

  • Department of Work and Pensions
  • Department for Children Schools and Families
  • Department for Business, Innovation and Skills
  • Department of Health
  • It also receives support from the Office of Disability Issues.

www.gettingalife.org.uknew window

Archive

Following public requests from the success of implementing Word-Bank on the Disability Rights Commission (DRC) site, the Equality and Human Rights Commission Opens in new window uses Word-Bank to meet their site visitors’ differing needs.

Word-Bank wins the best innovation award from the Accelerator. Nominees included mobile content suppliers BillAdam and Blue Badge Route.

Ealing Broadway Bid new window reaches Ealing's diverse communities.

Disability Rights Commission proves Word-Bank 100%.
The Disability Rights Commission (DRC) independently user-tested Word Bank and proved the system to add clarity and rich contextual information to support individuals in reading and understanding written web-information by 100%.

The Disability Rights Commission's pilot of Word-Bank is live.

New Statesman Award nomination.

Selected for a BBC Innovation lab, click to learn about awards Opens in new window

What other people say

BBC Ouch look at the web from the point of view of inclusively and 'cut the jargon down to size'.
Visit their blog and leave your comment new window.

E-Access Bulletin who promote a modern government and fair society would like to know, is this the first of its kind?
Visit their blog and leave your comment.

Download a case study PDF, opens in new window about WordBank or find out about our user-led historyPDF, new window.